Frequently Asked Questions

Here are some answers to questions people often ask about Community Caregivers. Click on the question and you will be directed to the question and the answer.

Q. What areas do you serve?

Q. Is there a fee for your services?

Q. I'm going to need a ride to a doctor's appointment, how far ahead of time do I need to call?

Q. I live out of the area but my father still lives in Delmar. He’s pretty independent, but there are times when he needs some assistance. Can Community Caregivers help?

Q. I’d like to help but I’m retired and I travel frequently. Can I still volunteer?

Q. How often will I be asked to provide services?

Q. I don’t drive but I’d love to help. Is there anything else I can do?

Q. Is there a video about your organization? Yes, click here for details on how to get a copy.

Q. I have a question that is not covered above, how do I get an answer? (Click here and you can type in and send your question to the Caregivers Office for reply)

Q. What areas do you Serve?
A. Our service area includes the Town of Guilderland (including the Village of Altamont) and parts of the towns of Bethlehem, Berne, Knox and New Scotland (including the Village of Voorheesville). To see a map of the Service Area, click here.
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Q. Is there a fee for your services?
A. No, there is no fee for CC services. We are funded entirely by donations, gifts, and grants.
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Q. I’m going to need a ride to a doctor’s appointment, how far ahead of time do I have to call?
A. You can call as far in advance as you’d like to. As a matter of fact, the more notice you can give us, the better. A volunteer may not be assigned until a few days before, but a volunteer will be assigned. Because scheduling can be difficult, we need a minimum of five days notice whenever possible.
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Q. I live out of the area but my father still lives in Delmar. He’s pretty independent, but there are times when he needs some assistance. Can Community Caregivers help?
A. We sure can. We provide lots of services on an “as-needed” basis. You can have your father get in touch with us and someone from Caregivers will visit him to explain how things work. Or, contact us the next time you’re planning to come to the Albany area and we can schedule a meeting . Our phone number is 456-2898 and our email is info@communitycaregivers.org.
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Q. I’d like to help but I’m retired and I travel frequently. Can I still volunteer?
A. Absolutely! Community Caregivers is a really great organization to join when you’re retired — or if you’re a busy parent who would like to “give something back,” even if it’s just an hour or two a month. We have over 450 volunteers so there’s always someone who can fill in for you when you’re gone.
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Q. How often will I be asked to provide services?
A. That’s difficult to answer precisely. How often you’ll be asked will depend on how often you’d like to volunteer, what kind of services you’d like to provide, and what our needs are.
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Q. I don’t drive but I’d love to help. Is there anything else I can do?
A. Absolutely! We need all sorts of help. Some of our volunteers specialize in helping with our mailing. Some volunteer in the office. Some offer telephone assurance to shut-ins. And our committees are always in need of more help. Call us at 456-2898 or send an email to info@communitycaregivers.org and let us know what you’re good at and we’ll most likely be able to find you a spot.
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Page Updated on 07/16/2010

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